Roets & Van Rensburg

Privacy Policy & POPI Act

Protection of Personal Information Act (POPIA) Compliance

1. Commitment to Privacy

Roets & Van Rensburg Inc. is committed to protecting the privacy and security of your personal information. We comply with the Protection of Personal Information Act 4 of 2013 ("POPIA") and the Constitution of South Africa.

2. Collection of Personal Information

We collect personal information directly from you when you instruct us to provide legal services, or when you interact with us specifically for the purpose of inquiries. This includes, but is not limited to:

  • Basic identification details (ID number, name, contact details).
  • Financial information required for FICA compliance.
  • Details relevant to your legal matter (medical records for RAF claims, employment history, etc.).

3. Use of Personal Information

Your personal information is used strictly for the purpose for which it was collected, including:

  • Providing legal advice and representation.
  • Drafting legal contracts and documents.
  • Communicating with you regarding your case.
  • Complying with legal obligations (e.g., FICA, tax laws).

4. Sharing of Information

We process your information confidentially. We do not sell your personal information. We may disclose your information to:

  • Advocates, correspondents, and experts involved in your matter.
  • The Road Accident Fund, courts, or opposing parties as necessitated by legal proceedings.
  • Service providers who assist with our business operations (IT, accounting), subject to confidentiality agreements.

5. Data Security

We have implemented reasonable technical and organizational measures to prevent the loss, damage, or unauthorized destruction of your personal information. This includes physical security at our offices and cybersecurity measures on our digital systems.

6. Your Rights

Under POPIA, you have the right to:

  • Request access to the personal information we hold about you.
  • Request the correction or deletion of your personal information.
  • Object to the processing of your personal information.
  • Lodge a complaint with the Information Regulator.

7. Contact Us

If you have any questions about this policy or wish to exercise your rights, please contact our Information Officer at: info@rvrinc.co.za.